Amazon Delivery Drivers Share Experiences After Seeing Video of Driver Nearly Fainting
Jason Miles KHOU TV
A driver for Amazon. (photo: Kyle Johnson/NYT)
It shows an Amazon contract delivery driver coming close to collapsing on a Cypress family’s front porch while dropping off a pile of packages in triple-digit heat.
"It kind of reminded me of me, 'cause on this past Sunday, I kind of had that feeling," another Amazon driver said.
He didn't want to be identified.
"I threw up a lot," he said.
He and other workers who reached out said they love a lot about their jobs but they believe Amazon should adjust what’s known as its EOC, or Engine Off Compliance, that requires engines to be shut off during delivery stops. They feel it's especially important in areas where summer is sizzling.
"Like, if we can leave the engine on to where our A/C can continuously circulate, you won’t have as many people getting hot,” a second driver said.
They said making multiple stops, often in the same neighborhoods, doesn’t give vans time to really cool down.
"And, even with hydration, you know, we’re dealing with unprecedented heatwaves, even for Texas," the second driver said.
While breaks are allowed, drivers said they may impact productivity metrics by which they are measured.
Amazon addressed some concerns in a new statement.
"Currently in Texas, up to an additional two hours of breaks are being built into delivery routes, as drivers are being encouraged to take additional breaks to cool off and stay hydrated while working," an Amazon spokesperson wrote. "In addition, drivers are encouraged to take their breaks inside their vehicle with the air conditioning running whenever routes have been adjusted because of hot weather."
The company said idling is acceptable in some cases as long as safety measures are observed.
Amazon is not the only delivery company that has dealt with heat-related concerns.
UPS decided just this month to equip trucks with air conditioning.
And, according to a recent report, some 70% of U.S. Postal Service vehicles don’t have A/C.